[Leshine Clinic] Privacy Policy
Leshine Clinic (hereinafter referred to as 'the Clinic') places great importance on protecting your personal information and complies with the "Personal Information Protection Act."
The Clinic informs you through this Privacy Policy of the purposes and methods for which the personal information you provide is used, as well as the measures being taken to protect your personal information.
The order of this Privacy Policy is as follows.
1. Items of Personal Information Collected and Collection Method
2. Purpose of Collection and Use of Personal Information
3. Retention and Use Period of Personal Information
4. Procedure and Method for Destruction of Personal Information
5. Provision and Sharing of Personal Information
6. Consignment of Processing of Personal Information Collected
7. Rights of Users and Legal Representatives and How to Exercise Them
8. How to Withdraw Consent / Withdraw Membership
9. Installation/Operation and Refusal of Automatic Personal Information Collection Devices
10. Personal Information Manager
11. Measures to Ensure the Safety of Personal Information
12. Obligation to Notify of Changes in Policy
1. Items of Personal Information Collected and Collection Method
Leshine Clinic collects only the minimum personal information necessary to use the services when registering as a member.
The items of personal information collected by Leshine Clinic are as follows. There are mandatory items and optional items, and there is no restriction on service use even if you do not enter optional items.
General Member Registration
• Mandatory items: ID, password, name, mobile phone number, email, place of residence, date of birth, and gender
• Optional items: Consent to receive SMS, consent to receive email
When Receiving Medical Treatment
• Mandatory items: Name, resident registration number, address, phone number, mobile phone number, email, alien registration number (for foreigners only)
• Health information: Medical history, family history, and other personal information deemed necessary by medical staff to provide medical services
Payment for Treatment or Internet Payment
• Credit card payment: Card issuer name, card number, and other payment approval information
In the process of using the service or processing the service provision business, the following information may be automatically generated and collected.
• Service use records, access logs, cookies, access IP information
*In addition to the above, we will notify you separately when collecting personal information for a short period of time for a specific purpose, which includes not only the information at the time of registration but also information changed by modifying information.
[Personal Information Collection Method]
- We collect personal information in the following ways.
- Website, written form, fax, phone, consultation bulletin board, email
2. Purpose of Collection and Use of Personal Information
The Clinic uses the collected personal information for the following purposes.
All information provided by users is not used for purposes other than those necessary for the following purposes, and prior consent will be sought if the purpose of use changes.
[Medical Treatment Information]
• Provision of medical services for diagnosis and treatment
• Data for supporting treatment such as billing, collection, and refund of medical expenses
• Sending certificates and health checkup-related items
• Minimum analysis data required for education, research, and treatment services
• Basic data for online outsourcing tests and clinical trial reviews
• Provision of health content and clinical research information
• Provision of website membership services such as medical reservation, reservation inquiry, etc.
• Statistics on service use
• Used as a communication channel for delivery of announcements, complaint handling, etc.
• Data for processing online consultation answers
• Provision of information on new services and events
• Data for new service development and personalized services
• Collection of consumer hazard information under Article 54 of the Framework Act on Consumers
• Provision of services such as surveys and events
(In order to smoothly process the work in the preceding paragraph, personal information processing (handling) tasks (DM, etc.) may be consigned to an external specialized company, and the details are disclosed on the website.)
[Website Member Information]
- Mandatory information: Treatment reservation through the website, reservation inquiry, and membership service provision,
- Optional information: Information on hospital news and disease information via email, surveys
3. Retention and Use Period of Personal Information
The Clinic immediately destroys your personal information when the purpose of collecting or receiving the personal information is achieved.
[Medical Treatment Information] - Retained in accordance with the standards for storage of medical records specified in the Medical Service Act
[Website Member Information] - Even if you withdraw from membership, if the purpose of collection or receipt is achieved, your personal information may be retained if there is a need to preserve it under the provisions of laws such as the Commercial Act.
- Records on consumer complaints or dispute handling: 3 years (Act on the Consumer Protection in Electronic Commerce, etc.) - Records on collection/processing and use of credit information: 3 years (Use and Protection of Credit Information Act)
– Records on identity verification: 6 months (Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.)
– Records on visits: 3 months (Protection of Communications Secrets Act)
4. Procedure and Method for Destruction of Personal Information
The Clinic immediately destroys personal information after the "Purpose of Collection and Use of Personal Information" is achieved. The destruction procedure and method are as follows.
[Destruction Procedure] The information entered by the user for member registration, etc., is immediately destroyed by the destruction method after the purpose is achieved.
[Destruction Method] Personal information stored in the form of electronic files is deleted using a technical method that cannot reproduce the records.
Personal information printed on paper is destroyed by crushing with a shredder or incineration.
5. Provision and Sharing of Personal Information
Except where your consent is obtained or as required by relevant laws and regulations, the Clinic will not under any circumstances use your personal information beyond the scope notified in "Purpose of Collection and Use of Personal Information" or provide it to other individuals, companies, or organizations.
- Submission of medical records for billing medical benefit expenses to the Health Insurance Review and Assessment Service under the National Health Insurance Act
- Provided in a form that cannot identify a specific individual when necessary for statistical compilation or academic research
- Submitted upon request from investigative agencies in accordance with procedures and methods prescribed by law, etc.
6. Consignment of Processing of Personal Information Collected
The Clinic does not consign the collected personal information to external organizations.
7. Rights of Users and Legal Representatives and How to Exercise Them
Membership registration for children under the age of 14 (hereinafter referred to as "children") is conducted through a separate form written in plain terms that children can easily understand, and consent of the legal representative is always sought when collecting personal information.
The Clinic collects minimal information, such as the name and contact details of the legal representative, from children to obtain consent from the legal representative, and obtains consent from the legal representative in accordance with the method stipulated in the Privacy Policy.
The legal representative of a child may request to read, correct, and delete the child's personal information.
To read, correct, or delete a child's personal information, click "Modify Member Information" to verify the legal representative, and the legal representative can directly read, correct, or delete the child's personal information, or contact the Personal Information Manager by writing, phone, or fax, and we will take necessary measures.
The Clinic does not provide or share information about children with third parties, and when a legal representative requests correction of an error in personal information collected from a child, the use and provision of the personal information are prohibited until the error is corrected.
※ Personal information that is mandated to be stored by law cannot be modified or deleted within the storage period even if requested.
8. How to Withdraw Consent / Withdraw Membership
You may withdraw your consent to the collection, use, and provision of personal information during member registration at any time.
To withdraw membership, click "Withdraw Membership" on My Page of the Clinic's website to verify identity and perform membership withdrawal yourself, or contact the Personal Information Manager by writing, phone, or fax, and we will take necessary measures, such as immediately destroying your personal information.
9. Installation/Operation and Refusal of Automatic Personal Information Collection Devices
The Clinic operates cookies that store and retrieve your information from time to time.
A cookie is a very small text file sent to your browser by the server used to run the Clinic's website and is stored on your computer's hard disk.
The Clinic uses cookies for the following purposes. You have the choice of installing cookies.
Therefore, you can set options in your web browser to allow all cookies, go through verification every time a cookie is saved, or refuse to save all cookies.
If the member refuses to install cookies, there may be difficulties in providing some services.
10. Personal Information Manager
To protect your personal information and handle complaints related to personal information, the Clinic has a Personal Information Manager as follows.
[Personal Information Manager]
･ Name: Choi Won-jun
･ Position: Representative Director
･ Affiliation: Leshine Clinic
･ Phone Number: 02-6677-2520
You may report all personal information protection-related complaints arising while using the Clinic's services to the Personal Information Manager.
The Clinic will provide prompt and sufficient answers to user reports. If you need reports or consultations regarding other personal information infringements, please contact the following organizations.
･ Personal Information Dispute Mediation Committee (http://www.1336.or.kr / 1336)
･ Information Protection Mark Certification Committee (http://www.eprivacy.or.kr / (02) 580-0533~4)
･ Cyber Crime Investigation Division of the Supreme Prosecutors' Office (http://www.spo.go.kr / (02) 3480-3573)
･ Cyber Terror Response Center of the National Police Agency (http://www.ctrc.go.kr / (02) 392-0330)
11. Measures to Ensure the Safety of Personal Information
The Clinic has established several security devices as technical measures to protect users' personal information.
All information sent by users is safely stored and managed in a security system protected by a firewall device.
In addition, as administrative measures to protect users' personal information, the Clinic has established procedures necessary for access and management of users' personal information, and limits the number of people who handle users' personal information to a minimum to conduct continuous security training. In addition, we will designate users of the system that processes personal information, assign user passwords, and renew them regularly.
12. Obligation to Notify of Changes in Policy
This Privacy Policy was enacted on January 01, 2024, and if there are additions, deletions, or modifications of details in accordance with changes in laws, policies, or security technology, we will notify the reasons and details of the changes through the Clinic's website at least 7 days before the implementation of the changed Privacy Policy.